01
U.S. Department of Transportation
Primary source for applicable U.S. regulatory guidance and official consumer information.
Source standards
Primary sources before commentary.
Policy claims are grounded in government and airline materials. Random blogs, forums, social posts, and AI-generated summaries are not treated as authority.
02
Official airline policy page
The airline’s published schedule-change or disruption policy when available.
03
Official Contract of Carriage
The airline’s official contract terms, checked separately from help-page summaries.
04
Official airline support page
Official help content used for process context when appropriate.
Official sources used by published guides
Each card identifies the official publisher and the date the source was checked. A source check does not make an unrelated airline-policy claim publishable.
RefundsU.S. Department of TransportationChecked August 21, 2026Refunds and Other Consumer Protections — Final RuleU.S. Department of TransportationChecked August 21, 2026Airline-Initiated Schedule ChangesExpediaChecked August 21, 2026Terms of ServiceExpediaChecked August 21, 2026Air Travel ComplaintsU.S. Department of TransportationChecked August 20, 2026Flight Change and CancellationAmerican Express TravelChecked August 21, 2026What to Do If Your Flight Is Delayed or DisruptedCapital One TravelChecked August 21, 2026What Airline Passengers Need to Know About DOT’s Automatic Refund RuleU.S. Department of TransportationChecked August 21, 2026Common Terms in Air TravelU.S. Department of TransportationChecked August 21, 2026Wheelchair and Guided AssistanceU.S. Department of TransportationChecked August 21, 2026Schedule Change and Irregular Operations Rebooking Policy for Travel Agency PartnersDelta Air LinesChecked August 20, 2026Contract of Carriage: U.S.Delta Air LinesChecked August 20, 2026RefundsUnited AirlinesChecked August 21, 2026Contract of CarriageUnited AirlinesChecked August 21, 2026Schedule ChangeAmerican AirlinesChecked August 20, 2026Conditions of CarriageAmerican AirlinesChecked August 20, 2026Southwest Changed My FlightSouthwest AirlinesChecked August 20, 2026Contract of Carriage — PassengerSouthwest AirlinesChecked August 20, 2026Flight Delays, Cancellations and Schedule ChangesJetBlue AirwaysChecked August 21, 2026Contract of CarriageJetBlue AirwaysChecked August 21, 2026Delays, Cancellations, and Schedule ChangesSpirit AirlinesChecked August 21, 2026Contract of CarriageSpirit AirlinesChecked August 21, 2026Refunds After a Changed or Cancelled FlightFrontier AirlinesChecked August 21, 2026Contract of CarriageFrontier AirlinesChecked August 21, 2026
Explore our source-backed library: 26 generic guides and 7 airline guides are source-backed and published. Each guide links to its official sources and shows when they were checked.