Last updated: September 22, 2026
Effective: September 22, 2026
1. About the service
FlightChangeCheck is an independent information service operated from Israel. We provide written research and analysis about airline-initiated itinerary changes. These terms govern the website and report service, together with the plan description and refund policy presented when you purchase.
2. Eligibility and availability
You must be at least 18 and legally able to enter into a contract. The service is designed primarily for U.S. travelers with scheduled commercial passenger flights at least 72 hours before departure. It is not suitable for same-day emergencies, stranded passengers, charter or private aviation, complex multi-city travel, baggage claims, visas, immigration, or airline account recovery.
Availability is shown on the submission and checkout pages. A published price or sample report does not mean we are accepting orders at all times.
3. What you receive
Quick Check is a free initial opportunity assessment. Action Plan ($29) covers one affected flight segment. Full Trip Report ($69) covers one round-trip booking with up to four segments and up to five practical alternative flights reviewed. The pricing page lists each plan’s deliverables.
Paid reports are one-time digital deliverables, delivered asynchronously through a private, print-friendly web page linked from a notification email. For new explicit-access purchases, the email contains no paid report content: you choose when to reveal it after confirming the access terms. They do not include subscriptions, ongoing monitoring, follow-up consultations, or live travel support. Any delivery estimate communicated for your order is an estimate unless expressly agreed otherwise. A later itinerary change requires a new Quick Check.
Full Trip covers a review of both directions of one round-trip booking (2–4 segments), not five guaranteed alternatives. We offer it only after reviewing both directions, checking the relevant official policy and practical alternatives, and confirming that the wider review adds value beyond a one-segment Action Plan. We include up to five suitable alternatives; one or two may be all that are useful. We do not add unsuitable flights to reach a quota.
4. Your responsibilities
Provide accurate itinerary details and a working email address. Do not send booking references, passenger names, ticket numbers, passport details, account credentials, or card information. You are responsible for monitoring your booking and airline deadlines, checking current information, and sending any request yourself. Do not delay an airline deadline while waiting for our response.
5. No airline representation or booking authority
We are not an airline, travel agency, ticket seller, tour operator, or law firm, and we are not endorsed by an airline. We do not sell or issue tickets, accept airfare, hold seats, make, cancel or modify reservations, access airline accounts, contact airlines on your behalf, or act as your authorized representative.
6. Sources and limitations
Reports reflect the information you provide and the sources available when the review is prepared. We identify relevant official policy sources and their verification dates. Airline policies, fares, schedules, seat availability, and their application to a ticket can change. A public fare is not the amount you will necessarily pay to change an existing ticket.
7. No guaranteed outcome
We do not guarantee airline approval, free rebooking, a refund, compensation, a particular seat or fare, or savings. The airline or ticketing agency decides whether to approve your request and what charges apply. Our report is not legal advice.
8. Payments and receipts
Prices are in U.S. dollars and paid reports are one-time purchases. The final amount, including any applicable tax, is shown before payment. Card details are entered only in the payment provider’s hosted checkout, not in FlightChangeCheck forms. The checkout and receipt identify the seller and payment provider.
For purchases sold by Paddle, Paddle acts as the merchant of record and its Buyer Terms govern the payment transaction. We remain responsible for providing our report. Keep your receipt for billing requests.
9. Cancellation and refunds
Request a full refund within 7 calendar days of payment if you have not explicitly revealed your report. Opening the notification email or report landing page does not reveal it. Revealing the full report ends our voluntary change-of-mind cancellation offer. Separate remedies apply for missing scope, non-delivery or material factual errors. Mandatory rights and applicable Paddle terms remain unaffected. Earlier purchases keep their original terms.
The Refund Policy explains eligibility, request instructions, delivery problems, and exceptions. The version in effect when you purchase applies to that purchase.
10. Support and factual corrections
Support is email-only for billing, technical issues, privacy requests, and factual corrections. Please identify the section and factual issue if you believe a report is inaccurate. A correction request is not an ongoing consultation or airline negotiation service.
11. Acceptable use
Do not provide false information, submit data without authority, interfere with security, misuse refund procedures, redistribute reports commercially without permission, or use the service unlawfully. We may refuse abusive or out-of-scope requests. If we cannot supply a paid report, we will arrange a refund, subject to any additional rights you have.
12. Intellectual property
Original site content and report formatting belong to the service operator or its licensors. A purchased report is for your personal use; you may share the relevant analysis or wording with your airline or ticketing agency. Airline names, policies, and third-party materials remain the property of their owners.
13. Responsibility and consumer protections
We are responsible for providing the service described for your plan. We are not responsible for airline decisions or changes outside our control. To the extent permitted by law, we are not liable for indirect or unforeseeable losses resulting from use of the report. Nothing in these terms excludes liability for fraud or any responsibility or remedy that cannot lawfully be excluded.
14. Applicable law and disputes
Mandatory consumer protections that apply to you remain in effect. No term requires you to give up a non-waivable right to bring a claim or seek a remedy. Please contact us first if there is a problem so we can try to resolve it; doing so does not restrict your lawful dispute rights.
15. Updates
We may update these terms and will display the effective date. Changes apply prospectively and do not reduce the rights attached to an existing purchase. We will give additional notice when required by law.
16. Contact
Email support@flightchangecheck.com. See our Privacy Policy for information handling and privacy requests.