Airline Schedule Change Policy Index

Public traveler help section on schedule changes, cross-checked against the current contract and customer service commitment

Rebooking language

For the help page's stated cancellation or changed-departure scenario, Avelo lists a flight within seven days before or after the original departure date, with the same origin and destination and no difference in fare.

Timing

The option body describes a changed departure time of more than three hours; a separate section addresses changes of less than three hours. The heading also mentions a different calendar date. The help page does not resolve the option menu at exactly three hours or explain a smaller change crossing a date boundary.

Dedicated travel-agency schedule-change policy

Rebooking language

Eligible DL-006 agency tickets may be reaccommodated under defined guidelines; a flight-number-only change does not qualify for a complimentary change under this policy.

Timing

For tickets issued on or after October 28, 2024, the listed time-change trigger is 180 minutes domestic or 360 minutes international; older tickets have a 120-minute trigger.

Public disruption and schedule-change help page

Rebooking language

For qualifying changes in its dedicated schedule-change section, JetBlue describes another JetBlue flight within five days before or after the original flight at no additional charge.

Timing

The Disruptions section uses 3+ hours domestic or 6+ hours international for an earlier departure or later arrival. The separate Flights Changed by JetBlue section says more than 3 hours domestic or more than 6 hours international for its listed schedule-change options. The measures and exact boundary words differ.

Public refund FAQ, customer service plan, and passenger contract

Rebooking language

Contract §17.E describes transport over Frontier's own route system after a schedule change before travel, subject to applicable law; no replacement-date window is specified in that section.

Timing

The refund FAQ says greater than 3 hours domestic or greater than 6 hours international. The separate Customer Service Plan §5 says 180 minutes or more domestic or 360 minutes or more international. Their exact-boundary words differ.

Dedicated travel-agent schedule-change policy

Rebooking language

For eligible 014 tickets, the page permits one free change within the applicable rebooking window when the offered protection is unsuitable.

Timing

The agency policy gives different travel windows by change type and destination; see the source table before applying a date.

Dedicated PDF schedule-change policy for travel agents

Rebooking language

For qualifying planned changes on PD/451 documents, the policy describes agency reaccommodation and complimentary modification paths.

Timing

The PDF lists a standard travel window of plus or minus 3 days, with an extended plus or minus 7 days where flights do not operate daily.

Schedule-change definition and Rule 240 in the website-linked passenger contract

Rebooking language

Rule 240 addresses alternative transportation acceptable to the passenger for a defined significantly delayed or changed flight; if Sun Country cannot provide it, the rule refers to a refund of unused transportation under Rule 260. It gives no replacement-date window.

Timing

The contract defines a significant time change as an origin departure at least 3 hours earlier or destination arrival at least 3 hours later for a domestic itinerary, or at least 6 hours for an international itinerary. It gives no separate replacement-date window in Rule 240.

Schedule-change terms in conditions of carriage

Rebooking language

Article 21.2 lists a refund of the unused ticket, nearest available Virgin Atlantic flight, or later travel in the specified circumstances.

Timing

Article 21.2 discusses a departure more than five hours later, or a shorter change that causes a documented missed connection or cruise despite the prescribed minimum connection time.

Public U.S.-market refund page with significant-change definition

Rebooking language

The page distinguishes accepting an alternative flight from declining travel and pursuing a refund.

Timing

For the U.S.-market refund explanation, it lists 3 hours domestic and 6 hours international for earlier departure or later arrival.

Schedule provisions in conditions of carriage

Rebooking language

Not publicly specified in the reviewed source

Timing

Not assessed in this release

Public involuntary schedule-change and cancellation page

Rebooking language

For eligible JAL-issued international tickets, the page says travelers will be rebooked on the earliest JAL Group flight with available seats.

Timing

Not assessed in this release

Public rescheduling and cancellation help page

Rebooking language

For a rescheduled flight, Aer Lingus says direct bookers receive an email or SMS with the new itinerary and options.

Timing

Not assessed in this release

Public schedule-change refund FAQ

Rebooking language

Not publicly specified in the reviewed source

Timing

The FAQ says choosing not to travel after a schedule change of at least 1 hour can qualify for a refund of unused ticket parts; smaller changes follow ticket rules.

Public disruption page that mentions rescheduling

Rebooking language

The page says travelers are notified about rescheduling by email or SMS and can use the provided management link to inspect options.

Timing

Not assessed in this release

Current international tariff Rule 75 addresses schedule irregularities not governed by the Canadian APPR

Rebooking language

Rule 75 describes reasonable efforts to transport the passenger at the confirmed itinerary times and to inform them of schedule irregularities. It does not list a standalone complimentary-rebooking menu for those changes.

Timing

Rule 75 does not state a numeric schedule-change magnitude or rebooking date window.

Dedicated traveler-facing rescheduled-flight options FAQ

Rebooking language

As applicable, the FAQ lists rerouting under comparable transport conditions to the final destination at the earliest opportunity or a later available date, or a free change to new times or dates on the same route.

Timing

The reviewed options FAQ does not state a numerical time-change trigger or a rebooking date window.

Cancellation rebooking page only

Rebooking language

The page says rebooking to another available flight after a cancellation is free of charge.

Timing

Not assessed in this release

Cancellation help page only

Rebooking language

After a Wizz Air cancellation, the page describes a free same-or-comparable-route rebooking within a specified window, subject to seats.

Timing

The cancellation page lists 14 days before or 30 days after the original departure.

Dedicated public schedule-change and cancellation policy

Rebooking language

For eligible EVA (695) or UNI (525) tickets, the page describes a one-time change on specified conditions, generally keeping the same origin and destination and booking class.

Timing

Qualifying alternatives can be rebooked within 14 days before or after the original disrupted flight; a departure or arrival difference of more than two hours is one eligibility condition.

Public schedule-change and disruption policy

Rebooking language

For a qualifying airline change, the page describes free rebooking on another flydubai flight within 30 days either side of the original date or the next scheduled flight to the same destination.

Timing

More than 72 hours before departure, listed free-rebooking triggers include departure at least one hour earlier or three hours later; within 72 hours, 20 minutes earlier or one hour later. A missed same-booking connection is also listed.

Schedule provisions in the official conditions of carriage

Rebooking language

Clause 9a3 says that, after a significant scheduled-departure change, BA or its agent first seeks a flight the traveler is prepared to accept; if none is available, it provides an involuntary fare refund.

Timing

Not assessed in this release

Public airline-initiated schedule-change explanation

Rebooking language

The page says a traveler can approve the proposed flight or change to another flight free of charge under the applicable rules if the new date or route is unsuitable.

Timing

Not assessed in this release

U.S.-site customer service plan covering reschedules and significant changes

Rebooking language

The page says same-ticket connections affected by a disruption are rebooked, and describes one penalty-free change within seven days when its offered arrangement is unsuitable in the stated on-day context.

Timing

For flight journeys to or from the United States, its significant-change section lists a six-hour or greater original departure change or final-arrival delay, among other categories.

U.S.-site refund-policy page with a Delayed or canceled flights category covering rescheduled flights

Rebooking language

The page refers to alternative travel arrangements and United rebooking offers. It says accepting an offered delayed or rescheduled flight removes the described DOT-rule refund option; it does not publish a replacement-flight date window in this category.

Timing

United lists domestic flights delayed or rescheduled by 3 hours or more and international flights by 6 hours or more among its possible trip-cancellation/refund cases. The page does not state an earlier-departure/later-arrival direction in this summary.

Current website-linked passenger contract, §8.A–B, addresses eligible schedule changes alongside cancellations, modifications, and delays

Rebooking language

Section 8.B says Breeze may offer the first Breeze flight with seats to the original destination. For an eligible schedule change or other listed event, an itinerary change under that section is described as without charge and/or fare difference if the departure and arrival airports remain the same and the itinerary is rebooked within 14 days of the original departure date.

Timing

The 14 days is a rebooking window from the original departure date, not a numeric schedule-change trigger. A delay exceeding two hours is a separate listed event; §8.B gives no numeric threshold for an eligible schedule change.

Public significant-disruption refund FAQ

Rebooking language

The FAQ distinguishes accepting an offered rebooking from declining it and requesting a refund.

Timing

The FAQ lists itinerary changes of 3 or more hours domestic or 4 or more hours international for its significant-change refund explanation.

Dedicated public schedule-change options page

Rebooking language

If the new itinerary does not work, the page says travelers can change flight date and/or time by up to 14 days from the original travel date at no additional cost.

Timing

Online or app changes are described within 14 days of Southwest's schedule change; the page says travelers can call or chat for help beyond that.

Current contract defines significantly delayed or changed flights and states conditional refund handling; this is not a full rebooking menu

Rebooking language

Rule 8 B refers to an alternative flight or itinerary Alaska may offer. The reviewed clauses do not promise a particular replacement flight or a general date-change window.

Timing

Rule 1 XX lists departure or arrival three or more hours earlier or later as one significant-change case; no general rebooking-date window is stated in the reviewed clauses.

U.S.-route customer service plan addressing changes to a booked itinerary and refunds

Rebooking language

For cancellations or misconnections, the plan says Emirates works to confirm the next available Emirates flight in the same class if rebooking is necessary; it does not give a general advance schedule-change rebooking window.

Timing

If Emirates learns of an itinerary change at least seven days in advance, it says it will make every effort to notify the customer or agent. This is a notification commitment, not a rebooking or refund threshold.

Passenger contract Article 9.1.2 addresses a significant change to scheduled flight timings after ticket purchase

Rebooking language

If Etihad makes a significant timing change that the traveler does not accept, Article 9.1.2 directs the traveler to contact Etihad promptly to book an alternate flight. It does not promise a particular replacement itinerary.

Timing

Article 9.1.2 says to contact Etihad no more than 30 calendar days after notification for an alternate flight; after 30 days, a change is subject to the Fare Rules. The clause does not give a numeric definition of a significant timing change.

Article 10 addresses schedules, cancellations, and changes of schedule

Rebooking language

For Article 10(2) events, the conditions describe carriage as soon as possible, rerouting by Singapore Airlines or another carrier or surface transport, or a refund, subject to applicable law and passenger agreement.

Timing

Article 10 does not publish a general numeric schedule-change threshold or rebooking date window.

Articles 10 and 11 cover significant schedule changes, rerouting, and involuntary refunds

Rebooking language

For the events listed in Article 10.2.2, the passenger may choose the next available Cathay Pacific flight if space is available, rerouting on a Cathay Pacific flight without an additional charge, or a refund under Article 11.2, subject to applicable law.

Timing

Article 10 does not publish a numeric threshold defining a significant schedule change or a general rebooking-date window.

Public help page addressing flight changes, delays, cancellations, and missed connections

Rebooking language

For a cancellation or affected connection, the page describes accepting Iberia's offered alternative or choosing another flight. Its delayed-flight or time-change section lists travelling at the assigned time or changing flights without a charge, subject to the rights applicable to the circumstances.

Timing

The reviewed page does not state a general numeric trigger or rebooking-date window for a time change.

Section 15 addresses airline-initiated schedule changes, cancellations and delays

Rebooking language

Not publicly specified in the reviewed source

Timing

Section 15 does not state a numeric threshold for a significant change or a general rebooking window.

Dedicated travel-agency schedule-change policy

Rebooking language

For a Qantas-operated and marketed flight or specified Emirates-operated QF flight on a Qantas ticket, the policy lists same-day, a day either side, or next-available rebooking paths.

Timing

The agency policy distinguishes a schedule change from a disruption within 72 hours of departure and describes route-specific rebooking options.

August 2026 conditions define a Significant Change and address post-booking schedule changes in section 8.1

Rebooking language

For a Significant Change after payment caused by an event within Jetstar's control, section 8.1(c) describes no-additional-cost rebooking on the next available Jetstar service to the booked destination or an applicable-fare refund at the traveler's option. Section 8.2 gives a different response for events beyond its control.

Timing

The contract defines Significant Change as a change of 3 hours or more to scheduled departure time. Section 8.1(c) also describes a narrower refund path below 3 hours when the booking cannot serve its intended purpose and no acceptable alternative can be booked; no general replacement-date window is stated there.

Agency policy for planned changes or cancellations more than 72 hours before a VA-operated departure or more than 48 hours before a partner-operated departure

Rebooking language

For eligible 795 tickets, the policy describes automatic next-available protection and separate VA-operated and listed partner-operated rebooking options when the new itinerary is unsuitable.

Timing

Section 4.1 gives eligible 100% VA-operated domestic tickets a 24-hour window around original departure and international tickets the next scheduled available flight. Section 4.2 gives partner-operated tickets separate windows and conditions; this is not a single traveler-wide threshold.

Article 14 addresses schedules and involuntary rerouting or refunds

Rebooking language

For the Article 14(B) or 14(C) circumstances, the passenger may choose the stated rerouting or refund measure; the rerouting method remains subject to the contract's conditions and ANA's choice of carrier or transport.

Timing

Article 14 does not state a general numeric schedule-change threshold or rebooking date window.

U.S.-route customer service plan addressing significant schedule changes

Rebooking language

SAS says its customer service team will generally attempt to arrange rebooking after a cancellation, significant delay, or change and notify the traveler of the new flight.

Timing

Not assessed in this release

Current public conditions of carriage address schedule changes in Article 11.1

Rebooking language

Article 11.1.3 considers an alternative flight acceptable to the passenger after a significant departure-time change. Article 11.2.3 separately lists rerouting choices for the specified cancellation, rerouting, or delay situations.

Timing

Article 11.1.3 does not give a numeric definition of a significant departure-time change or a rebooking date window. The four-hour Brazil and five-hour other-flight figures in Article 11.2.3 belong to its separate cancellation, rerouting, or delay clause.

Traveler-facing FAQ for airline-canceled or rescheduled flights, with a separate U.S.-connected subsection

Rebooking language

The general section describes selecting another flight at no cost while retaining destination, cabin and add-ons. For canceled or rescheduled flights to or from the United States, the page lists a no-additional-cost change in the same cabin and route, or an open-ticket option.

Timing

The general section says ticket changes can be made up to 12 months from the trip's start date. The U.S. subsection separately describes an open ticket for up to 12 months from the page's stated first-original-flight-purchased reference. Neither period is a numeric schedule-change trigger.

Advance schedule-change definition and conditional options in the current website-linked passenger contract

Rebooking language

For an advance change within Cape Air's control, §12(e) lists one or more options as appropriate: the next available Cape Air flight, an agreed substitute-carrier flight, same-ticket connection assistance, or in some cases agreed ground or sea transport. The clause also covers day-of irregularities within its control.

Timing

The contract defines a significantly changed itinerary as an origin departure at least three hours earlier domestically or six hours earlier internationally, or a final arrival at least three or six hours later, respectively. §12(e) gives no fixed alternate-travel-date window.